Refund & Cancellation Policy

At Zodiac Desires, we offer cosmic guidance through personalized digital readings. This policy explains the criteria for refunds or cancellations, ensuring a transparent experience. We aim to honor your spiritual path while maintaining the professional standards required to craft your unique charts.

Service Guidelines

Reading Eligibility

Personalized digital reports involve labor once birth data is submitted. Refunds for these readings are only available within the timeframe stated at checkout. If work has commenced on your chart, eligibility for a full or partial refund will be strictly limited.

Consultation Scheduling

Future 1-on-1 consultations will follow specific notice periods for cancellation. Requests must be made within the timeframe stated at checkout to qualify for reimbursement. Failure to provide notice as subject to the terms shown on your order confirmation may forfeit fees.

Financial Policy

Failed or duplicate charges will be reviewed for correction. However, approved refunds may be subject to administrative charges or transaction costs. The final amount returned will be calculated subject to the terms shown on your order confirmation.

Final Sale Limitations

Due to their bespoke nature, digital astrology readings are non-refundable once birth information and questions have been analyzed. Each offer's specific rules are defined and updated by Zodiac Desires.

Official Request Procedures

Phase 1

Order Review

Contact our team within the timeframe stated at checkout. Provide your purchase details and specific reason for requesting a refund on your astrology order.

Phase 2

Case Evaluation

We verify if work has begun on your reading. Approval is subject to the terms shown on your order confirmation and eligibility rules set by Zodiac Desires.

Phase 3

Credit Issuance

If eligible, funds return via the original payment method. Note that any applicable fees, as defined in your specific offer, will be deducted from the total sum.

Reach Our Team

To initiate a request, please email support with your birth data details and receipt. We will assess your inquiry against current eligibility rules, including specific timeframes and fees relevant to your purchase. A response regarding your status will be sent within the standard processing window.